Cookie Policy
Effective Date: February 1, 2026
This Cookie Policy explains how Tuffex ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at [tuffex.store]. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. Why do we use Cookies?
We use first-party and third-party cookies for several reasons:
- Essential Cookies: These are strictly necessary to provide you with services available through our website, such as accessing secure areas and maintaining integration with our SAP inventory systems.
- Performance and Functionality Cookies: These are used to enhance the performance and functionality of our website but are non-essential to its use.
- Analytics and Customization Cookies: These collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are.
3. Specific Cookies Used by Tuffex
- System Sessions: Used to manage your login state and secure access to technical documentation for parts like the Hitachi EX200 LC.
- SAP Integration Tokens: Temporary cookies that allow our web front-end to communicate securely with our SAP API backend to show real-time stock levels.
- Preference Settings: Remembers your regional hub selection (e.g., Hyderabad/India) to show relevant shipping timelines.
4. How can I control Cookies?
You have the right to decide whether to accept or reject cookies.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and secure areas may be restricted (specifically real-time inventory tracking).
- Disabling: Most advertising networks offer you a way to opt out of targeted advertising.
5. Updates to this Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at:
Tuffex IT Team
Email: it-support@tuffex.store
Regional Hub: L20-01 & 06, 20th Floor, One West – West Block, Nanakramguda, Hyderabad, Telangana – 500008, India
By continuing to browse the Tuffex website, you agree to our use of cookies as described in this policy.